Terms of service

1. Introduction

1.1 These Terms and Conditions apply to the use of our website or the purchase of products offered through our website.

1.2 The terms and interpretations defined in these Terms and Conditions are listed in section 26.

2. Acceptance

2.1 You represent and warrant that:

(a) you are authorised to enter into a legally binding contract with us; and

(b) you are not prevented by applicable laws or contracts from entering into a legally binding contract with us.

2.2 We reserve the right to request written confirmation of your authorisation to accept these terms.

2.3 You represent and warrant that you have not:

(a) been convicted of a computer or internet-related offence; and

(b) previously been denied access to the Products or the Website.

2.4 We reserve the right to deny you access to our website if we believe that such denial is necessary or appropriate.

2.5 The placing of an order implies:

(a) a representation and warranty that you have read these Terms and Conditions carefully and in full;

(b) your offer to purchase the order solely in accordance with these Terms and Conditions;

(c) your agreement that any order confirmation shall be based solely on these Terms and Conditions; and

(d) your obligation to comply with these Terms and Conditions.

2.6 If you do not agree to these Terms and Conditions, you may not use the Website or purchase products.

2.7 You must explicitly agree to these Terms and Conditions in order to:

(a) submit information to or via our website; or

(b) purchase a product.

2.8 By visiting our website, purchasing products or accepting these Terms and Conditions:
(a) you also accept our Privacy policy and

(b) you accept our Acceptable Use Policy and agree to abide by it (see section 12 for more details).

2.9 We recommend that you print out a copy of these Terms and Conditions for future reference.

2.10 If you do not agree to these Terms and Conditions, you may not place an order or communicate with us.

3. Personal Use

You confirm that you are using the Website to purchase products solely for your personal use and not for commercial purposes, as a principal and not as an agent or on behalf of another person.

4. Prices

4.1 We will do our best to ensure that all details, descriptions and prices of products appearing on our website are accurate. However, errors may occur. If we discover a pricing error, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you or do not receive a reply from you, the order will be considered cancelled and you will receive a full refund. If you choose to confirm the order, we will arrange delivery of the order and charge or refund the amounts indicated in the notice we send you shortly after receiving your confirmation of the order via the payment method you used to place the order.

4.2 We are not obliged to process an order if the price indicated on the website is incorrect (even after receiving an order confirmation).

4.3 Prices may be subject to change from time to time. However, such changes will not affect an order for which an order confirmation has been sent.

5. Sending an order

5.1 Once an order has been placed, all orders are subject to stock availability. If there is sufficient stock to process the order, the customer will receive an order confirmation to confirm receipt of the order. In the event of delivery difficulties or insufficient stock to process the order, we will inform you by e-mail and refund any payments made for the order.

5.2 A contract is only concluded when we have issued an order confirmation and only in connection with the product(s) listed in the order confirmation. These terms and conditions are an integral part of the contract and apply to the exclusion of all other terms.

5.3 If the order includes more than one product, the products may be delivered in separate shipments and at different times.

5.4 We reserve the right to remove products from the website at any time. We also reserve the right to change or remove material or content from the website. We are not liable to you or any third party for removing a product from our website or for modifying or deleting material or content from our website.

5.5 We reserve the right to refuse or cancel an order placed by you at any time (even after we have sent you an order confirmation). We are not liable to you or any third party for the cancellation or rejection of an order.

5.6 In the event of cancellation of an order after receipt of payment (including after sending an order confirmation), you will be refunded in full for the order.

6. Payment

6.1 You can pay for products using any of the payment processors listed on our website.

6.2 You may also pay for part or all of your order with a promotional voucher provided by us. Promotional vouchers can only be entered online at the time of payment.

6.3 We may use payment processors to process payments between you and us. You agree that we may provide documents and information about you to these payment processors, including documents and information containing your personal data.

6.4 We are not a regulated payment processor or financial service provider and we are not responsible for errors or payment problems caused by payment processors.

6.5 It is your responsibility to provide complete and accurate information during the payment process and all payments must be made from your own funds. By placing an order, you confirm that:

(a) the payment method used belongs to the user;

(b) if applicable, that you are the legitimate holder of the promotional voucher; and

(c) you have sufficient funds or credit facilities to pay for the order in question.

6.6 We are not responsible for unauthorised use of your credit, debit or prepaid cards by third parties, even if they have been reported stolen. We reserve the right to inform all relevant authorities (including credit reporting agencies) about fraudulent payments or other illegal activities.

6.7 You may not:

(a) initiate or attempt to initiate a chargeback in connection with a payment made by you for products; or

(b) cancel any payment made by you in relation to the products.

6.8 You shall indemnify us against any chargeback or cancellation of a payment made by you and against any loss, cost, liability or expense we may incur as a result of or in connection with such chargebacks or cancellations.

7. Delivery

7.1 We will endeavour to deliver your order to the delivery address you specify when placing your order.

7.2 During the ordering process, we will provide an estimated delivery date.

7.3 We may inform you if we are unable to meet the estimated delivery date, but we will not be liable for any loss, liability, costs, damages, charges or expenses arising from late delivery, to the extent permitted by law.

7.4 We may not be able to deliver products to certain locations. In such cases, we will inform you and make arrangements to cancel the order and refund or deliver the order to an alternative delivery address confirmed by you.

7.5 The risk of the product passes to you upon delivery to the delivery address unless delivery is delayed due to a breach of your obligations under these Terms and Conditions. In that case, the risk shall pass to the time when delivery would have taken place if you had not breached the contract.

7.6 If you cannot accept delivery or collection of your order, we may leave a note with instructions for a new delivery or collection by the carrier.

7.7 If delivery or collection is delayed because of your unreasonable refusal to accept delivery, or if you do not accept delivery or collect your order from the carrier, we may charge you all reasonable costs and other costs incurred by us in returning the order to the sender, without prejudice to our other rights or remedies.

8. Cancellation or modification of orders

8.1 Once you have placed an order on our website, you may cancel or change it by sending us an e-mail.

8.2 You can cancel your order before shipment. Please contact us at info@hominure.com and be sure to include your order number. If you contact us before the order is shipped, we will be able to cancel the order (otherwise you will have to follow the standard return policy).

9. Defective Products

9.1 You acknowledge that the products are standard products and not customised to your specific requirements.

9.2 All product descriptions, information and materials provided on the website are provided ‘as is’, without any express or implied warranties or other representations.

9.3 Product images may differ slightly from the actual product received.

9.4 If the product received is defective, you may send us an e-mail, informing us of the product to be returned and enclosing a photo of the defective product.

9.5 You may return the product to us as indicated in Section 10.

9.6 The product will be inspected upon receipt. The processing time depends on the order.

9.7 We will inform you by e-mail if we are convinced that the product is defective.

9.8 Our only obligation to you in respect of defective products is (at our sole discretion) to:

(a) replace the product and cover the costs of delivery of the products to the delivery address, in which case you must return the defective product to us and we will deliver a replacement product to the delivery address; or

(b) pay you an amount equal to the cost of the product and the return of the defective product to us. The amount will be paid by crediting the account from which we received payment, using the same payment method.

9.9 In the event that we determine that the product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the product and we may require payment of any reasonable service charges and deduct them from the method of payment used for the order. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising under this section to the extent permitted by law.

10. Returns and Refunds

10.1 Our return policies form an integral part of these Terms and Conditions under which you access and use our website.

10.2 If you are not completely satisfied with your order, you may send us an e-mail informing us of the product to be returned and return it to us. The cancellation period is 30 days from the day you or a third party designated by you, other than the carrier, collected or took possession of the last product.

10.3 The return and the costs thereof shall be borne by the customer and shall be paid by the customer.

10.4 In order for the customer to be entitled to a refund, we must have received the product. The returned product shall be inspected upon its arrival.

10.5 The customer must ensure that the product is returned in the same condition in which it was received and that it is properly packaged. The product must be unused, the labels must not have been tampered with and the product must be in its original packaging. If a product is returned to us in an unacceptable condition, we reserve the right not to accept the return.

10.6 The processing time for returns depends on the order.

10.7 If we are satisfied with the condition of the returned product, we will send you an e-mail approving your return. A refund will be issued promptly to the payment method used for the order after we have sent the notification of approval of the return.

10.8 Cancellation is complete once we receive the physical goods.

11. Discount Vouchers

11.1 You can redeem our vouchers or promotional discounts when you pay for products on the Site.

11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the checkout page of our order.

11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will be credited to the total amount of your order at checkout.

11.4 Only one voucher or promotional discount can be redeemed or used per order.

11.5 The balance of a promotional voucher does not bear interest and has no cash value.

11.6 If the balance of a promotional voucher is not sufficient for your order, you may pay the difference using a separate payment method available on the website.

11.7 If you use a promotional voucher for an order that has been returned, the value of the promotional voucher will not be refunded. However, if you paid a part of it using a separate payment method, that part may be refunded.

12. Permitted use

12.1 You must not (‘Prohibited Actions’):

(a) use our website in a way that causes, or may cause, damage to the website or impair the performance, availability or accessibility of the website;

(b) use our website in an unlawful, illegal, fraudulent or harmful manner, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity

(c) use our Website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) spyware, computer viruses, Trojans, worms, keyloggers, rootkits or other harmful computer software

(d) conduct any systematic or automated data collection activities (including scraping, data mining, data extraction or data harvesting) on or in relation to our Website without our express written consent

(e) access or interact with our website using robots, spiders or other automated means

(f) violate the guidelines set out in the robots.txt file on our website;

(g) use data collected from our website for any direct marketing activities (including email marketing, SMS marketing, telemarketing or direct mailing)

(h) use data collected from our website to contact individuals, companies or other persons or entities;

(i) use or direct your use of the website with any device, unless you are expressly authorised to do so;

(j) use the website infrastructure, directly or indirectly, to launch, propagate, participate in, direct or attempt hacking or bandwidth overloading attacks, or to send malicious or potentially harmful network messages to any device, whether or not owned by us

(k) copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive the structure or source code of the website or to access it directly or indirectly (to create derivative works from the source code or otherwise)

(l) use or access the website to develop a similar or competing product or service, or to provide a product comparison or comparative study to a third party;

(m) sell, assign, sublicense, transfer, distribute, or lease your access to the Website;

(o) make the website accessible to third parties through a private computer network;

(p) modify the content or hard or digital copies of materials printed or copied from our website in any way;

(q) use the website in a manner prohibited by any law or regulation applicable to the use of the website.

(r) place unauthorised requests or orders; or

(s) placing speculative, false or fraudulent orders.

12.2 You acknowledge that you are liable to the Company for all damages, losses, liabilities, costs or expenses incurred by the Company as a result of, or in connection with, any prohibited act committed or authorised by you.

12.3 You agree to inform us as soon as possible after you become aware of a person committing a Prohibited Action. You undertake to reasonably assist us in any investigation that we undertake on the basis of information provided by you in this regard.

12.4 You shall ensure that all information you provide to us through or in connection with our website or products

(a) is true, accurate, current and complete and is not misleading;

(b) complies with all applicable laws and regulations;

(c) does not violate the privacy, data protection, confidentiality, intellectual property or other rights of any person; and

(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.

12.5 You shall promptly provide us with any documents or other information we request to verify your identity. The user undertakes to promptly update all information provided so that it is always complete and correct.

12.6 You are responsible for complying with all applicable laws in relation to your use of the Website and it is your sole responsibility to ensure that you comply with such laws, whether based on your country of residence, the place from which you access the Website or otherwise.

12.7 Please email us if you become aware of any material or activity on our website that violates these terms of use.

13. Links to our website

13.1 Links from our website to other websites and resources provided by third parties are provided for information purposes only. Links from our website to other websites and resources should not be construed as a recommendation or endorsement by us of those websites or resources, or of information obtained from them.

13.2 You acknowledge and agree that we have no right or control over the content of other websites and resources linked to or referenced on our website.

13.3 You may link to our homepage as long as you do so in a fair and legal manner and do not damage our reputation or take advantage of it.

13.4 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

13.5 You must not place a link to our website on a website that is not owned by you.

13.6 You must not frame our website on another website or create a link to any part of our website other than the homepage.

13.7 We reserve the right to withdraw permission to link without notice.

13.8 The website to which you link must comply in all respects with the content standards set out in our acceptable use policy (see paragraph 12 above).

13.9 Please contact us to obtain our prior approval for any link to our website that does not comply with this paragraph 13.

14. Intellectual Property Rights

14.1 The code, structure and organisation of the website are protected by intellectual property rights.

14.2 We are the owner or licensee of all intellectual property rights to our website, its content and the materials published on it. These works are protected worldwide by applicable laws and treaties. All such rights are reserved.

14.3 You may only use the website and all its content for your personal, non-commercial use and in accordance with these terms and conditions. The content of the website also includes product-related content.

14.4 You agree to notify us of any suspected infringement of intellectual property rights belonging to us.

14.5 You may not use our trademarks without our prior written permission unless they form part of the material you use (and exactly reproduce) pursuant to paragraph 13.

15. Data protection

15.1 Our privacy policy is an integral part of these Terms and Conditions under which you may access and use our website.

15.2 We use cookies on our website. We also use cookies to monitor how our customers prefer to visit our website. By agreeing to these Term and Conditions, you also agree to our use of cookies for this purpose.For more information about cookies, please see our Privacy policy.

15.3 When you provide us with your personal data, we will from time to time process it in accordance with your instructions and take reasonable security measures to protect such personal data from unauthorised and unlawful processing and accidental loss, destruction or damage.

15.4 Unless special protective measures are appropriate or otherwise agreed in writing, information and documents created in connection with the sale of products may be exchanged between us and, in particular, such information and documents may be made available in electronic form to all our employees, managers, consultants or representatives.

16. Viruses

16.1 We do not guarantee that our website is secure or free of bugs or viruses.

16.2 It is your responsibility to configure your own computer technology, computer programs and platform to access our website. You must use your own anti-virus software.

16.3 You must not abuse our website by knowingly introducing viruses, Trojans, worms, logic bombs or other harmful or technologically harmful material.

16.4 You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

16.5 You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.

16.6 If we believe that you have violated the provisions of this paragraph

16, your right to use our website will cease immediately.We may report any violation to the appropriate law enforcement authorities and will do so if required by applicable law.

17. Liability

17.1 Subject to section 17.13, we disclaim any liability to the fullest extent permitted by law and will not be liable for any loss suffered by you or any other person as a result of:(a) Third Party Content or User Content;(b) Our Content, in particular the accuracy, completeness or timeliness of our Content

(c) Products, in particular the quality, images, description or specifications, conformity to description and suitability of the products for a particular purpose;

(d) Reliance on the information contained in these Terms and Conditions or on our website or the features provided in these Terms and Conditions or on our website

(e) Inability to access the website or any part of it, or interrupted or partial access or malfunction at any time; and

(f) any failure or delay in performing our obligations, regardless of whether we have given you notice, if and to the extent that the failure or delay is caused by a circumstance beyond our reasonable control, including telecommunications failures, power outages terrorist attacks, fuel strikes, bad weather, computer failures, supplier delivery failures, labour disputes and lack of employees due to illness or injury, and the time for performance of an obligation affected thereby shall be extended accordingly.

17.2 We shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for loss of profits, business opportunity, goodwill, savings or benefits, or for any indirect, special or consequential loss, even if such loss or damage was reasonably foreseeable or you knew of the possibility of such loss or damage.

17.3 Our liability, whether arising directly or indirectly from these terms (including your purchase of products under these terms) or not expressly excluded under these terms, is limited to the higher of USD 1,000 or a multiple of five times the price paid by you for the products causing the liability. The amount of this limitation of liability shall be reduced by the amount of any unpaid sum you owe us.

17.4 Any claim by either party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms and Conditions must be made within one year of the act or omission which allegedly caused the loss or cost.

17.5 Unless the claims can be excluded or limited by law, no claim arising out of or in connection with these Terms and Conditions may be made by you personally against any of our employees, officers, consultants or other representatives involved in the performance of the relevant obligations.

17.6 All contractual or non-contractual representations or warranties, and all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade practice or otherwise (including the implied warranties of satisfactory quality, conformity to description and fitness for purpose) are excluded to the fullest extent permitted by law.

17.7 A claim may only be made against us (including our employees, officers or consultants) for an act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters, or similar acts or omissions in a series of related matters, and includes all claims arising out of a matter.

17.8 The limitations in this paragraph 17 apply to our total liability to you (including any other third parties to whom we are liable with or without our consent) for a claim, and you and all other persons may together bring one claim against us for the same damage.

17.9 If a limitation of liability applies regardless of the amount, the limitation shall apply to the entire provision of services or products by us, and there shall be no separate aggregate limitation of liability applicable to you, any group company to which you belong and any person designated by a group user.

17.10 If we are jointly liable with another party, we are obliged to pay you only the portion reasonably attributable to our fault. We are not obliged to pay you the part attributable to the fault of another party for which the latter would otherwise be liable.

17.11 Any liability we may have to you shall be reduced by the portion for which another party would otherwise be liable if:

(a) you have made a claim against the other party or made a claim against the other party; or

(b) we have made a claim against that other party under the Civil Liability (Contribution) Ordinance or similar legislation in another relevant jurisdiction or have made a claim against that other party.

17.12 In determining whether other parties are liable to you, no account shall be taken of the fact that you are unable to proceed against another party because claims against that party are time-barred, that party does not have sufficient funds, that party is asserting exclusions or limitations of liability, or that other party no longer exists.

17.13 The exclusions and limitations of liability contained in these Terms and Conditions shall not affect our liability:

(a) For death or personal injury due to our negligence;

(b) For fraud or gross breach of duty;

(c) for any other liability which cannot be excluded or limited in the jurisdiction in which a claim is made, including limitations on our right to limit our liability; and

(d) in all other cases, to limit our liability to an amount less than the minimum amount required by any applicable law or regulation for the claim, in which case such minimum amount shall be replaced by the amount that would otherwise be applicable.

17.14 These provisions represent an exhaustive list of the remedies available to each party or third parties against any of the parties under or in connection with these terms.

18. Indemnification

18.1 You agree to fully indemnify and hold the Indemnified Parties harmless on demand from any and all claims, costs and losses of any kind which the Indemnified Parties may suffer or incur arising out of or in connection with:

(a) any material breach by you of the provisions of these Terms and Conditions;

(b) any fraud, negligence, misconduct or gross negligence on your part in relation to your obligations under these Terms and Conditions; and

(c) your use of our Website.

18.2 We are entitled to require you to reimburse us for all costs reasonably incurred in connection with a claim, and all such costs are payable on demand.

19. Force Majeure

19.1 If an event of force majeure lasts for more than one week, we may terminate these Terms and Conditions immediately by written notice to you, with no further obligation other than to refund any sums already paid for products not yet delivered.

19.2 We reserve the right, in the event of a force majeure event, to have absolute discretion as to the termination necessary to fully perform our obligations under these Terms and Conditions.

20. Changes

20.1 We may amend these Terms and Conditions from time to time. We will inform you in advance of any material changes that we believe may be detrimental to you. We will inform you of any changes to these Terms and Conditions. The applicable Terms and Conditions apply to your use of our Website and any products offered through our Website.

20.2 If you do not agree to the modified Terms and Conditions, you must stop using our website or purchasing our products.

20.3 If you have given your express consent to these Terms and Conditions, we will ask for your express consent to the amended Terms and Conditions before your first purchase of products after the amendment comes into effect. If you do not provide your express consent and acceptance to the amended Terms and Conditions within the period specified by us, you must cease using the Website or purchasing our products.

21. Breach by you

21.1 Without prejudice to our other rights under these Terms, if you breach these Terms in any way, or if we have reasonable grounds to believe that you have breached these Terms in any way, we may:

(a) issue you with one or more formal warnings;

(b) temporarily suspend your access to our website;

(c) temporarily suspend processing of an order;

(d) refuse to accept any payment from you;

(e) permanently prohibit you from accessing our website;

(f) block computers using your IP address to access our website;

(g) contact all your Internet service providers and ask them to block your access to our website; or

(h) take legal action against you, for breach of contract or otherwise.

21.2 If we suspend, prohibit or block your access to our website or any part of our website, you must not take any action to circumvent such suspension, prohibition or blocking.

22. Termination and suspension

22.1 You may stop using the Website at any time.

22.2 We may suspend the provision of the website at any time for any reason, with or without notice.

22.3 Subject to paragraph 22.2, we may suspend or terminate your access to the Website if your use of the Website could cause legal liability of any kind or disrupt the experience of others.

22.4 If we suspend or terminate your access to the website, we will notify you in advance. However, at our discretion, we may suspend or terminate your access to the website immediately and without notice.

22.5 We do not guarantee that our website will always be available or that it will be available without interruption. We may discontinue, suspend, remove or limit the availability of our website or any part of it for commercial or operational reasons. We will provide you with reasonable notice of any interruption or removal. In the event of any interruption, suspension, removal or modification of the website, you shall not be entitled to any compensation or other payment.

23. Effect of termination

23.1 Termination of these Terms and Conditions shall immediately terminate any service obligation to the customer.

23.2 In no event shall the customer be entitled to claim against us any loss of rights, loss of business assets or any other loss arising from termination of these Terms and Conditions for any reason whatsoever.

23.3 Termination of these Terms and Conditions shall not affect any rights already accrued or provisions of these Terms and Conditions which by their terms continue to apply or come into force at a later date. Sections 17 (Liability) and 18 (Indemnification) shall survive termination of these Terms and Conditions.

24. General Provisions

24.1 You may not assign any of your rights under these Terms and Conditions.

24.2 The rights, powers and remedies set out in these Terms and Conditions (unless expressly stated otherwise) are cumulative and not exclusive of any rights, powers or remedies provided by law or otherwise.

24.3 The hosting of the website is entrusted to a third party.

24.4 If the validity or enforceability of any provision of these Terms and Conditions is limited in any way by applicable law, such provision shall be valid and enforceable to the fullest extent permitted by such law. The invalidity or unenforceability of such provision shall not affect the validity or enforceability of the other provisions.

24.5 Failure to exercise or delay in exercising any right, power or remedy provided by these terms or by law shall not constitute a waiver of such right, power or remedy. If we waive a breach of any provision of these Terms and Conditions, such waiver shall not operate as a waiver of a subsequent breach of that provision or as a waiver of a breach of any other provision.

24.6 The exercise of the parties' rights under these Terms and Conditions is not conditional on the consent of any third party.

24.7 These Terms and Conditions are for the benefit of you and us and are not intended to benefit or be enforced by any third party.

25. Governing Law

25.1 These Terms and Conditions, their subject matter and formation (and any non-contractual dispute or claim) are governed by the laws of United Kingdom and shall be construed accordingly.

25.2 Any dispute, difference, controversy or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions, including their existence, validity, interpretation, performance, breach or termination, or any dispute relating to non-contractual obligations arising out of or in connection with these Terms and Conditions, shall be referred to and finally settled by arbitration administered by United Kingdom. The law applicable to this arbitration clause shall be the law of United Kingdom. The seat of arbitration shall be in United Kingdom. The number of arbitrators will be one. The arbitration proceedings will be conducted in the English language.

26. Interpretation

26.1 In these Terms and Conditions of Sale, ‘Contract’ means your order for one or more products in accordance with these Terms and Conditions of Sale, which we accept pursuant to Section 4.3;

‘Customer’ means any natural person who places an order on the Website;

‘Delivery Address’ means the delivery address specified in the relevant order;

‘Estimated Delivery Date’ means the estimated delivery date of an order;

‘Force Majeure’ means an event or circumstance preventing us from performing an obligation under these Terms of Sale or delaying performance of that obligation, which is beyond our control. The event or circumstance results from a cause beyond our reasonable control and not attributable to our having exercised all due diligence to avoid such failure or delay, and includes war or threat of war; force majeure; natural or nuclear disasters; riots or civil disturbances pandemics; acts of terrorism; malicious acts; fire or flood; compliance with a new law or an order of a governmental or judicial authority; closure of airports or ports; or commercial disputes unrelated to the party affected by the event or situation, resulting in the cessation or slowing down of work;

‘Indemnified Parties’ means us, our affiliated companies and their respective officers, employees, contractors and agents;

‘Intellectual Property’ means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets and all similar rights;

‘Order’ means the order placed by you through our Website for the purchase of one or more products from us;

‘Order Confirmation’ means the order confirmation email sent to you pursuant to Section 4.3;

‘Payment Processor’ means any third party payment processing service provider engaged by us;

‘Product’ means a product offered on our Website;

‘Website’ means the Website;

‘Website Infrastructure’ means all of our systems (including code) that enable, provide or describe the Website;

26.2 References to ‘paragraphs’ are to paragraphs in these Terms and Conditions.

26.3 Headings are for convenience only and do not affect the interpretation or structure of these Terms and Conditions.

26.4 Words expressing the singular include the plural and vice versa. Words expressing a gender include all genders and references to persons include individuals, corporations, units, companies or partnerships.

If you have any questions or concerns about these Terms and Conditions, the Website or the Products, please email us.

We will try to reply to your e-mail within 24 hours.

Contact:

Hominure is brought to you by NA MEDIA AGENCY
Company number: 0792228989
VAT-nummer: BE0792228989

Address:

Meerbeemdlaan 7
3740 Bilzen

How to reach our customer service:

E-mail: info@hominure.com

Telephone number: +447418354575

Bussiness Hours:

Monday - Friday: 8:00 - 17:00